WHOLESALE TERMS & CONDITIONS

Hi!

If you are interested in becoming a stockist please contact me at steph@mostlyminiature with a little info about your shop, it’s location and a link to your website.

HOW TO ORDER:

You can order through the wholesale page of my shop which is hidden and accessible via a link I will send you.

WHOLESALE PRICING:

All prices are listed in AU dollars. All authorised retailers will receive 50% off the RRP, plus the cost of shipping. Prices are subject to change without notice. Payment is required upon ordering, credit is not offered.

MINIMUM ORDERS:

A minimum order of $400 + postage is required on opening orders, after that a minimum of $200 is required.

 

CHANGES TO ORDERS:

Any changes or cancellation to orders must be emailed to within 48 hours.

METHOD OF PAYMENT:

Payment is available at checkout via creditcard or Paypal.

DELIVERY & SHIPPING:

As your products are handmade to order, please allow up to 2-4 weeks for your order to ship.

Shipping will be charged at checkout (please select wholesale shipping) at the rate of $40 for within Australia and $60 worldwide. I reserve the right to use my discretion as to the carrier to be used on any shipment. 

A tracking number will be supplied for each order, 

I am shipping from Australia. Packages to the rest of the world may take up to 2-3 weeks to arrive.

If your package does not turn up within the expected time frame, please contact me and I will do my best track down your item. Please be aware that Australia Post does not consider a parcel ‘lost’ before 30 days from the date of shipping, and I will not replace an item sooner than this. 

I also cannot accept responsibility for any customs issues, costs, or refusals. If you are concerned about your country’s customs laws, please investigate before purchase. 

EXCLUSIVITY

Approval is needed before becoming a stockist. This allows me to determine the proximity of your store to other stockists in the area. Proximity and exclusivity will be evaluated case by case and a number of factors will be considered. If you don’t place a re-order within 6 months I will consider the stockist time to be lapsed and exclusivity will be void.

NATURE OF HANDMADE PRODUCTS:

Most of my products are handmade. Due to the nature of this each product may vary slightly.

SAFETY

Please note that these products are intended for hobby use only and not as a toy. They may contain small parts. They have not been safety tested for use as a toy. Not for use by under 3yrs.

DAMAGES / DEFECTS:

Please inspect all shipments immediately upon arrival. Please contact me at steph@mostlyminiature,.com within 5 days of receipt of damaged or defective shipments. 

Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.

RETURNS / EXCHANGES:

Wholesale merchandise may not be returned or exchanged. I only accept returns in the case of defective merchandise as noted above. 

CONSIGNMENT:

At this time, I am not able to do consignment. 

Thank you!

X Steph